Tuesday, October 20, 2009

Welcome To The Neighborhood

John Knoeppel of Best Buy Eatontown has been answering customer service questions for months without having an actual physical store. The Customer Solutions Manager launched the new store’s identity on Twitter and soon discovered a new way to do business that still addressed customer needs. “Social media has been an exciting journey. Our associates are using the web to answer tech question and solve customer issues and we aren't even open yet.” The electronics superstore (50 Rt 36, Eatontown) finally kicks off its Grand Opening celebration on Friday with a “Women in Technology” event to talk about the latest in gadgets, technology and electronics. Doors will open officially on the Saturday with a live performance at 2pm by Cartel—the band will also sign copies of their new album. The party continues with the gals from the Jersey Shore Roller Girls (http://jerseyshorerollergirls.net/) and a ShoreFlicks (http://www.shoreflicks.com/) 16ft inflatable screen showing Guitar Hero. This Best Buy is also already involved in community projects through its @15 program, said Knoeppel, and is running a food drive on the 24th and 25th to support the Food Bank of Monmouth and Ocean Counties. “Even though Best Buy is a large international company, we think locally on a store by store basis because every Best Buy community is different and we need to serve our local customers and cater to their unique needs.” Best Buy also brings 100 jobs to the area and they are still hiring. Here’s the link to the site: http://stores.bestbuy.com/1895. The Jersey shore area has a new store, and a great new neighbor. We think you should make them feel welcome!

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